Thank you for visiting and shopping at supersnail.in. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time All orders are processed within 7-9 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Also you can reach out to us at contact@supersnail.in.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
The SuperSnail store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us (contact@supersnail.in) or the shipment carrier to file a claim.
International Shipping Policy
For International Shipping please contact contact@supersnail.in. We will take it further.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.